{t}Ticket No.{/t} {$ticket.ticketid|string_format:"%06d"}
{t}Subject:{/t}
{t}Submitter:{/t} {if !$ticket.customerid} {$ticket.requestor|escape} <{$ticket.requestoremail}>
{/if}
{t}Ticket date:{/t} {$ticket.createtime|date_format:"%Y/%m/%d %H:%M:%S"}
{t}Uptime:{/t} {$ticket.uptime}
{t}Owner:{/t}
{t}Queue:{/t}
{t}Status:{/t}
{t}Submit{/t} {t}Cancel{/t}